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Privacy policy

At 39steps, we respect the privacy needs of our valued clients, friends, associates and suppliers. This Privacy Policy outlines what specific information is gathered on the 39steps site and how that information is used. Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please contact us at team@39steps.co.uk

information collection and use

39steps explicitly asks when we need information that personally identifies you (“Personal Information”). Your personal information is used to create your personal access to our email marketing product, and to contact you in the course of using this product. Financial information that is collected is used to verify, identity and to bill either you or your company for products and services, as applicable. Demographic and profile data collected by 39steps may be used to tailor our website or any requested email communications, and to display information that is more relevant to you. 39steps also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will 39steps make any personal information about an individual user available to anyone.

Your email address is used to only send you information that you have requested or as part of our legitimate business interest with you. As part of your use of our email marketing software, 39steps allows you to elect to receive, or not receive, certain information from 39steps. 39steps adheres strictly to permission-based email policy. Except as mentioned above, 39steps will not send you unsolicited email information, commercial offers or advertisements. 39steps will never sell, rent, or loan our contact lists or our clients’ contact lists (including client data) to any outside firms nor will 39steps use client’s own contact lists for our own marketing purposes. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further email communications will be sent to users who have stated that they do not wish to receive the specified information.

Under the EU’s General Data Protection Regulation, you have the right to ask for a copy of the information held about you at any time by contacting us. You also have the right to request that we erase any personal information we hold on you or prevent the further processing of that information. Simply email us at team@39steps.co.uk.